1 reviews | Active since Oct 2016
Pathetic service once again!!!
Pathetic service ONCE AGAIN! I App**** for a Truworths account done my affordability and it was approved all that was left is for me to sign my pre-agreement . The queue was long again just like Identity in December when my purchase was declined. Once again truworths managed to embarass me. I have had it soon I will be closing my Yde and Identity account. And it seems like it was the cashiers fault he looked very unsure of what he was doing. We drove from Alexandria to Port Alfred which is R500.00 cost of fuel. Truworths disappoints me over and over. Reminding me daily about going to the store to sign my pre-agreement. I am done with the Truworths group. Same happened with Identity December .
And people at the store in Port Alfred is so unfriendly and dumb.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We have investigated your query and acknowledge receipt of your original Truworths account application in July 2019. We can confirm that your application was regrettably declined and that an SMS was sent to you on 07 August 2019 to advise you of this.
Following our recent telephonic conversation, we confirm that we have informed you of the reason for the decline and discussed your concerns in this regard.
We are pleased that we were able to satisfactorily clarify this matter and we invite you to apply again after three months from the date of your last application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team
We have investigated your query and acknowledge receipt of your original Truworths account application in July 2019. We can confirm that your application was regrettably declined and that an SMS was sent to you on 07 August 2019 to advise you of this.
Following our recent telephonic conversation, we confirm that we have informed you of the reason for the decline and discussed your concerns in this regard.
We are pleased that we were able to satisfactorily clarify this matter and we invite you to apply again after three months from the date of your last application.
Should you have any further comments or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team