Pathetic service from staff and management at Truworths N1 city dtore

I had a pathetic service at Truworths in N1 City from both staff and management on the 20thAugust 2022. Due to their incompetence. I was there to purchase clothes as I knew that they were running sale and went to the kiss clothing range to purchase for my son.First and far most there was no sales consultant in the department and I went to ask the security where there staff members are to assist. The security said the lady had gone to the toilet but either way she was never at the department until we left the store. The security availed herself to asssist and I just asked her to confirm the amount on the item I had in my hands. As I saw R124 on the naartjie sweater that were together of which she was confirming exactly what I was seeing. I went to the till point to confirm other items as the one had no price tag on and the other has a markdowm price that was not clear. The security took my items to the till points to have them scanned. I was with her and the prices were confirmed to me. Now went back the department dropped others and took other items and went back to the till point to process payment for the goods. The cashier that refused to give her name when I asked for it as she was rude as her arguiment and arrogants started when she told me that the item with a marked down price of R124 was R320. Now all of a sudden again she tells me that she can't see clearly and goes to other cashiers leads them in confirming the price that on what she wants them to see. I took a picture of the item with the price as I was willing to extra mile in contacting head office even Hello Peter to expose such pathetic service. We pay for what we see on the items or the shelves. It is the staff duty to see to it that they put on the items the right prices on the items. It is my right as a consumer to pay for what I see it for. As if that was not enough when I asked the cashier for her name that was playing a fool with me, she asked me why do I want her name and left me at the till point. She went into the room that is by the till point after waiting for a while a manager that was coming from the same room where the cashier was . Came with an attitude wanting to continue the transaction which I didn't not mind as I needed to buy the items and was not there for anything else. She had a nerve of asking me why I asked for the cashier's name and I told her that I have every right to ask for her name as I need to lay a complaint against her pathetic service. I then asked the lady that said that she is a manager how come the cashier left me unattended after asking for her name.She said why do I want to take the picture of the cashier of which I told her that it is the sweater I took picture of with the price on the actual items that I wanted. She came fully informed miss manager and I asked her to confirm the price she confirmed R320 even without looking at the price shouting . I asked for her name and she didn't want to give it and eventually she gave the name and said that she was the store manager Nikita is her name if that is true as none of them were wearing their name tags. She then scanned the items I was paying for and left the one they said it was a higher price and yet different from that which they were confirming as it had a lower price on the actual item. She then asked another cashier to finalize the transaction and she had a nerve of asking for my name to write it down. When I asked her for what and she said so that when they receive a complaint from head office she will know that it is from me . I told her that I will not give my name as I am a customer and not part of her staff. They were all coloured staff and pathetic service towards an African person that I was as if it was a coloured or white person that they were assisting the service would have been different and not treated stupid as if they don't know what they are saying and being shouted at. I have an account with Truworths that is the saddest part and planning to pay it off and close the account after such pathetic service. This needs to be looked into and something needs to be done and not just overlooked. I need feedback soonest.