PATHETIC SERVICE FOR FASHION DELIVERY

<p>Worse service ever from Truworths!</p> <p> </p> <p>Firstly the products are so expensive, not to mention the reason i bought the product online was to save me the inconvenience of having to go in store .</p> <p> </p> <p>I had made the purchase on the 29/04/2017, still to date I had not received anything. I had to follow on this delivery when nothing was communicated or indicated as to where the product was. </p> <p> </p> <p>I had called Wandile on the 09/05/2017 who was to call me back to advise whats going- no call was recieved.</p> <p>I then called on the 10/05/2017 and spoke to Madre at 13:13pm and yet again nothing could be resolved - all she advised was she will find out and contact me back.</p> <p>On the 15/05/2017 i had called yet again and spoke to Fefethu at 11:22am- who could not assist either and could not provide me the details of when the delivery would be made.</p> <p> </p> <p>I called on Friday 12/05/2017 at 3:59pm and requested to speak to a supervisor by the name Estelle- who advised that the item was left at the canal walk store as delivery could not get hold of me after ONE ATTEMPT.</p> <p> </p> <p>There was never any communication that they were unable to reach me- no sms no email , absolutely nothing.</p> <p> </p> <p>To date i have been phoning day in day out - to be told "your item will be delivered tomorrow"!</p> <p>STILL HAVE NOT RECEIVED MY ITEM !!!!!!!!!</p> <p> </p> <p>This is unacceptable- and the excuse was that Truwoths is having issues with the courier- not my problem.</p> <p> Please ensure my products gets delivered before the end of this week!</p> <p> </p>