JP
Ju-Mari Pretorius

1 reviews | Active since Jan 2020

26 Sept 2022, 09:33

Pathetic service

Probably the shop with the worst customer service and service overall. Placed an online order so I don't have to go instore and deal with people then they call me for about a week long to confirm the order I made ONLINE. After confirming my order they call again a week later to say one of my items is not available anymore but if they just processed my order when it was made rather then wasting my time and their time trying to call me the item would have still be in stock. It gets worse. They send me shoes that still has a security device on it which can't be removed at home and I live on a farm so now I'm wearing shoes that looks ******. I will never be buying from you again and I will tell everyone to do the same.

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Replies (2)
JP
Ju-Mari Pretorius's update27 Sept 2022, 12:56
Reviewer Update
Fuming with this **** service and it's been on multiple occasions. One of my pair shoes still has a security device on. My other pair is missing and not in the package but shows delivered. They won't give my instore order to my mum who had a written note, my card and if since I live on a farm. You keep putting me on hold when calling. I'm canceling all my accounts I'm ****ing done with your pathetic customer service.
JP
Ju-Mari Pretorius's update27 Sept 2022, 12:56
Reviewer Update
Oh and thanks for calling me back it's been 2 days and no call!!!!!!