Pathetic service at Truworth and a total lack of undertanding

Many years ago I cancelled my account with truworths as the prices they show on the price tags are not the price you pay when you go the till. Last November I opened an account with Truworths as my teenage daughter liked their clothes.i visited Truworths, pavilion branch today. Spent an hour selecting and trying in a few garments and choose 3. Got to the till and the top I selected that showed a price od R350 was actually R460.00. When I asked to see the store manager, she was flat, said sorry but said there was nothing she could do. The tag should have been changed but it was not. I asked her if she was willing to lose R1500 and a client over R110 she then repeated there was nothing she could do. There was not a care in the world and she blamed it on the system. Truworths it makes me think your systems are extremely outdated. Being in retail, ONE WOULD THINK THAT YOUR SYSTEMS WOULD BE TOPNOTCH. The manager stood there and just stared with such lethargy. I cancelled my total order for around R1500. You lost R1500 for R110. The manager of your store could not understand my argument about having business sense when I attempted to explain this to her. My balance is around R1100. I will pay at month end and close my account with you. This time never to return. I would have thought your unprofessional mannerism would have changed. Your lack of customer service would have have improved but it is evident that nothing has changed. Can i make a recommendation, Mrs Maistry, your store manager needs a course on business. Today you lost me for a R110 tomorrow it will be someone else. Maybe it is your systems, up your game Truworths we are living in the 21st century.