NM
Nomalanga M
1 reviews | Active since Feb 2019
30 Jun 2023, 11:04
PATHETIC SERVICE
order number :o***- order has been in transit from yesterday, I must say the service is pathetic since this is a store pick up order, a little bit of effort could be done seriously. order number:o***-order was placed on Monday the 26th of June, item is still being sourced for over four days now, someone is seriously not doing their job, they should just say if they have run out of stock and cancel my order .
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Truworths's replyOfficial
03 Jul 2023, 16:07Dear Nomalanga,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service
Truworths's reply03 Jul 2023, 16:07
Official
Dear Nomalanga,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania
Truworths Customer Service