eD
eugene D
1 reviews | Active since Apr 2017
10 Mar 2023, 10:07
Pathetic service
I stepped in to a truworths store and asked what my account balance was,they gave me an amount which i immediately paid,it turns out my account was handed to mbd,now I'm battling to get my overpaid money back!
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Truworths's replyOfficial
10 Mar 2023, 17:01 Dear Eugene, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply10 Mar 2023, 17:01
Official
Dear Eugene, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service