pathetic service
<p>it's a shame that a well trusted brand like Truworths, would have it's very own employees dragging their name down the drain. If people don't appreciate their jobs they should just stay at their homes instead of humiliating others.</p> <p> </p> <p> </p> <p>I never felt so embarrassed and humiliated my entire life. I'm closing my account for this very reason.</p>
Thank you for your post and for informing us of your experience at our store. We take customers queries and concerns very seriously and every effort is made to conduct a thorough investigation.
We can confirm that we have been in contact with you to discuss the concerns raised in your post and immediately escalated your concerns to the relevant Area Manager of the store to conduct an investigation into this matter.
We trust that this matter will be successfully resolved once the investigation is concluded and regret any inconvenience or frustration caused as a result of your experience.
Yours sincerely,
Truworths Online Team
Thank you for your post and for informing us of your experience at our store. We take customers queries and concerns very seriously and every effort is made to conduct a thorough investigation.
We can confirm that we have been in contact with you to discuss the concerns raised in your post and immediately escalated your concerns to the relevant Area Manager of the store to conduct an investigation into this matter.
We trust that this matter will be successfully resolved once the investigation is concluded and regret any inconvenience or frustration caused as a result of your experience.
Yours sincerely,
Truworths Online Team