rR
riccardoj R
1 reviews | Active since Aug 2017
06 Oct 2022, 09:50
Pathetic Service
i keep getting messages for Miss Ntshangase and calls to pay her account.I have told your agents to remove me from your database as this number does not belong to her. My numbers are ***.This is becoming annoying and i will have to approach the Credit Ombudsman.
Helpful (0)
Replies (3)0
Replies (3)
Truworths's replyOfficial
06 Oct 2022, 16:59 Hi Ricardo,,
Thank you for your post. We apologise for your bad experience.
We have escalated your complaint to the relevant department to investigate and will be in contact with your regarding a resolution
Kind regards,
Tania
Truworths Customer Service Team
Thank you for your post. We apologise for your bad experience.
We have escalated your complaint to the relevant department to investigate and will be in contact with your regarding a resolution
Kind regards,
Tania
Truworths Customer Service Team
Truworths's reply06 Oct 2022, 16:59
Official
Hi Ricardo,,
Thank you for your post. We apologise for your bad experience.
We have escalated your complaint to the relevant department to investigate and will be in contact with your regarding a resolution
Kind regards,
Tania
Truworths Customer Service Team
Thank you for your post. We apologise for your bad experience.
We have escalated your complaint to the relevant department to investigate and will be in contact with your regarding a resolution
Kind regards,
Tania
Truworths Customer Service Team
Truworths's replyOfficial
07 Oct 2022, 10:43Hi Ricardo,
We can confirm that we have requested the cellphone number removed from our data base. Kindly provide us with a window period 24- 48 hours in order to have the number removed.
Thank you once again for informing us of this matter and we apologise for the frustration caused.
Kind regards,
Tania
Truworths Customer Service Team
We can confirm that we have requested the cellphone number removed from our data base. Kindly provide us with a window period 24- 48 hours in order to have the number removed.
Thank you once again for informing us of this matter and we apologise for the frustration caused.
Kind regards,
Tania
Truworths Customer Service Team
Truworths's reply07 Oct 2022, 10:43
Official
Hi Ricardo,
We can confirm that we have requested the cellphone number removed from our data base. Kindly provide us with a window period 24- 48 hours in order to have the number removed.
Thank you once again for informing us of this matter and we apologise for the frustration caused.
Kind regards,
Tania
Truworths Customer Service Team
We can confirm that we have requested the cellphone number removed from our data base. Kindly provide us with a window period 24- 48 hours in order to have the number removed.
Thank you once again for informing us of this matter and we apologise for the frustration caused.
Kind regards,
Tania
Truworths Customer Service Team
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riccardoj R's updateReviewer Update
07 Oct 2022, 11:59Thank you!
rR
riccardoj R's update07 Oct 2022, 11:59
Reviewer Update
Thank you!