1 reviews | Active since May 2018
Pathetic service
I would like the area manager of Truworths Kenilworth centre to contact myself as we were in the store where we were told very rudly by a consultant on the floor and the manager Samantha who does not have any customer service by having more of an attitude towards the client then trying to assist the client . The problem arose where a picture was taken in the store where there is no signs/boards or anything that says a "client" can not take any pictures . why is that not on display for the consumer to see that . The service levels gets more and more pathetic its like you guys feel you giving things for free yet the customer is paying for it .
The only person who attempted to assist was Tharwaa i think her name is
I hope to get a call regarding the below
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
