1 reviews | Active since Mar 2013
Pathetic service
Good day
Thank you for your responses here but can you please refrain from sending me useless communication! I want the investigation information which is supposedly underway and I have heard nothing about. I want the recorded phonecalls listened to between myself and MBD when the debit order was put in place! And the breach of contract since that time! This matter is not just done like this ! You people just want to do as you please....
Thank you for your post.
According to our records, your account reflected in arrears since you short paid your instalment in May 2017. Your account was then administered by MBD, an outside collections agency, on our behalf.
We confirm that MBD Attorneys has been in contact with you on 22 December 2017 with regards to the debit order that was erroneously processed on 05 December 2017. They also confirmed sending you a letter of apology, on the same day, in this regard. Furthermore, we also verify that your account was subsequently settled in full, and that a paid up letter was sent to you.
We value your patronage and wish to sincerely apologise for the manner in which you felt our collections process, and the debit order payment arrangement made with MBD, was handled.
Kind regards,
Truworths Online Team
Thank you for your post.
According to our records, your account reflected in arrears since you short paid your instalment in May 2017. Your account was then administered by MBD, an outside collections agency, on our behalf.
We confirm that MBD Attorneys has been in contact with you on 22 December 2017 with regards to the debit order that was erroneously processed on 05 December 2017. They also confirmed sending you a letter of apology, on the same day, in this regard. Furthermore, we also verify that your account was subsequently settled in full, and that a paid up letter was sent to you.
We value your patronage and wish to sincerely apologise for the manner in which you felt our collections process, and the debit order payment arrangement made with MBD, was handled.
Kind regards,
Truworths Online Team