SR
Shivona R
1 reviews | Active since Jan 2024
28 May 2024, 11:54
Pathetic quality of a ****** Mary Tote bag purchased!
I purchased a ****** Mary tote bag from Truworths In December and started using it in January 2024, within 3 months of using the bag the leather and trimmings on the handle has started to peel and break off. I am so disappointed with the quality of the product. I paid a lot for the bag and expected to receive a good quality bag which would last me for a long time. Extremely upset with my purchase from Truworths! I now had to buy another bag because the ****** Mary Tote bag was so embarrassing to carry around at work.
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Replies (2)SR
Shivona R's updateReviewer Update
03 Jun 2024, 20:06Good Evening, I would like to report that my bag was assessed by the Eastgate store manager and she issused a refund of the purchase. Thank you Truworths for your timely response and good customer service.
SR
Shivona R's update03 Jun 2024, 20:06
Reviewer Update
Good Evening, I would like to report that my bag was assessed by the Eastgate store manager and she issused a refund of the purchase. Thank you Truworths for your timely response and good customer service.
SR
Shivona R's updateReviewer Update
03 Jun 2024, 20:07Good Evening, I would like to report that my bag was assessed by the Eastgate store manager and she issused a refund of the purchase. Thank you Truworths for your timely response and good customer service.
SR
Shivona R's update03 Jun 2024, 20:07
Reviewer Update
Good Evening, I would like to report that my bag was assessed by the Eastgate store manager and she issused a refund of the purchase. Thank you Truworths for your timely response and good customer service.