AW
Audrey W

1 reviews | Active since Jun 2016

04 May 2021, 13:42

Pathetic

I've sent an email request on 20 April 2021 to *** for feedback on my IDENTITY account that was closed nearly 6 years ago. Firstly a debt review hold was placed on the account, why? this account was settled long before I went under debt review. And now because of incompetence I have to follow a tedious process just to confirmation that the account is closed./

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Replies (1)
AW
Audrey W's update11 May 2021, 12:46
Reviewer Update
5 Days have passed - according to your response the matter was escalated, no-one has made any contact with me !!