MM
Muhammed M

1 reviews | Active since Feb 2018

28 Jun 2018, 21:21

Pathetic

For some unknown mysterious reason, I received a credit card for truworths man. Let me just state that I have never bought anything from truworths man, and most definitely never app**** for this. What do you guys expect? Sending random people credit facilities to try make more money!? I'm sure you have nice clothing, but it's not for me so can one of you please remove this off the system, I never asked for it and don't want it. Thank you

0
Replies (1)
Truworths
Truworths's reply03 Jul 2018, 14:32
Official

Thank you for your post and allowing us the opportunity to respond.

As part of our ongoing strategy to identify people who we feel would see value in a Truworths account offer, we have obtained the information from a reputable company specialising in this regard.

The account offer that was sent to you was by no means intended to cause any frustration, and we can assure you that we adhere strictly to the requirements stipulated by the Direct Marketing Association (DMA). All contact details linked to this offer have subsequently been removed from our database as per your request, and you should no longer receive any further communication from Truworths in this regard.

We acknowledge your frustration regarding this matter, and sincerely apologise for any inconvenience or upset caused in this regard, as it was not our intention to do so.

We trust that we have sufficiently addressed your concerns. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.

Kind regards,

Truworths Online Team

Best regards,