MM
Malefo M
1 reviews | Active since May 2011
03 Jun 2015, 16:22
PAID up letter
My my settled her account in May as per the balance she got from the store. later she is getting sms that she still owes truworths<br> and at the same time she was informed that she is unable to use the card again and that she need to reapply for a new card and she didn't receive communication that her account is closed <br> <br> Kindly provide her with a paid up letter and sent it to [Email Removed]
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
09 Jun 2015, 10:58Hello malefo0911,
Thank you for your post.
Whilst it is not our normal practice to respond to anyone other than the account holder, we are sure that the information contained in our response does not contain any personal or private information.
We contacted the account holder directly to discuss the status of the account and we satisfactorily resolved this matter.
We thank you once again for your post. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
Whilst it is not our normal practice to respond to anyone other than the account holder, we are sure that the information contained in our response does not contain any personal or private information.
We contacted the account holder directly to discuss the status of the account and we satisfactorily resolved this matter.
We thank you once again for your post. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Truworths's reply09 Jun 2015, 10:58
Official
Hello malefo0911,
Thank you for your post.
Whilst it is not our normal practice to respond to anyone other than the account holder, we are sure that the information contained in our response does not contain any personal or private information.
We contacted the account holder directly to discuss the status of the account and we satisfactorily resolved this matter.
We thank you once again for your post. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
Whilst it is not our normal practice to respond to anyone other than the account holder, we are sure that the information contained in our response does not contain any personal or private information.
We contacted the account holder directly to discuss the status of the account and we satisfactorily resolved this matter.
We thank you once again for your post. Should you have any further concerns or suggestions, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn