BF
Buiswa F
1 reviews | Active since Dec 2015
09 Dec 2015, 13:01
Paid up letter
I paid my truworths account on 01 september,then they said i will get my paid up letter from vvm,i tired to call vvm but they said i will get it in 21 working days till today am weiting
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Truworths's replyOfficial
14 Dec 2015, 14:27Hello Buiswa,
Thank you for your post.
We have reviewed your account and can confirm that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly.
Further to this we can verify that your concerns have been brought to the attention of the Queries Manager at Van De Venter Mojapelo (VVM) and we wish to apologise on behalf of VVM for your experience in this regard.
Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2200 or via email at ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your account and can confirm that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly.
Further to this we can verify that your concerns have been brought to the attention of the Queries Manager at Van De Venter Mojapelo (VVM) and we wish to apologise on behalf of VVM for your experience in this regard.
Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2200 or via email at ***.
Kind regards,
Lynn
Truworths's reply14 Dec 2015, 14:27
Official
Hello Buiswa,
Thank you for your post.
We have reviewed your account and can confirm that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly.
Further to this we can verify that your concerns have been brought to the attention of the Queries Manager at Van De Venter Mojapelo (VVM) and we wish to apologise on behalf of VVM for your experience in this regard.
Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2200 or via email at ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your account and can confirm that the balance on your Truworths account has been settled. We were informed by our Legal Department that a letter confirming this will be sent to you shortly.
Further to this we can verify that your concerns have been brought to the attention of the Queries Manager at Van De Venter Mojapelo (VVM) and we wish to apologise on behalf of VVM for your experience in this regard.
Should you require assistance with any other matter of concern, please feel free to contact us directly on 021 460 - 2200 or via email at ***.
Kind regards,
Lynn