SR
Shogun R
1 reviews | Active since Aug 2015
22 Aug 2015, 11:34
Paid off
I had paid up my account and was told within 7 days the Buearu will be uodated and this was on the 24/07/2015 still date the account still remains even though i have the paid up letter
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
27 Aug 2015, 14:30Hello Nathan2015,
Thank you for your post.
We have reviewed this matter, and according to our records, on 31 July 2015, you paid the full outstanding balance on your Truworths account.
Please be advised that updates are submitted to the credit bureaus on a monthly basis, and as such, an instruction was sent to update the status of your payment profile by the end of August 2015.
Kindly be advised that your payment profile held at the credit bureaus is an accurate reflection of the way in which you have conducted your account. This record will remain on your payment profile for 24 months from the date that the outstanding balance on your account was paid.
We trust that we have satisfactorily attended to your query and should you require any further assistance with this matter, kindly contact us directly on 021- *** or e-mail ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed this matter, and according to our records, on 31 July 2015, you paid the full outstanding balance on your Truworths account.
Please be advised that updates are submitted to the credit bureaus on a monthly basis, and as such, an instruction was sent to update the status of your payment profile by the end of August 2015.
Kindly be advised that your payment profile held at the credit bureaus is an accurate reflection of the way in which you have conducted your account. This record will remain on your payment profile for 24 months from the date that the outstanding balance on your account was paid.
We trust that we have satisfactorily attended to your query and should you require any further assistance with this matter, kindly contact us directly on 021- *** or e-mail ***.
Kind regards,
Lynn
Truworths's reply27 Aug 2015, 14:30
Official
Hello Nathan2015,
Thank you for your post.
We have reviewed this matter, and according to our records, on 31 July 2015, you paid the full outstanding balance on your Truworths account.
Please be advised that updates are submitted to the credit bureaus on a monthly basis, and as such, an instruction was sent to update the status of your payment profile by the end of August 2015.
Kindly be advised that your payment profile held at the credit bureaus is an accurate reflection of the way in which you have conducted your account. This record will remain on your payment profile for 24 months from the date that the outstanding balance on your account was paid.
We trust that we have satisfactorily attended to your query and should you require any further assistance with this matter, kindly contact us directly on 021- *** or e-mail ***.
Kind regards,
Lynn
Thank you for your post.
We have reviewed this matter, and according to our records, on 31 July 2015, you paid the full outstanding balance on your Truworths account.
Please be advised that updates are submitted to the credit bureaus on a monthly basis, and as such, an instruction was sent to update the status of your payment profile by the end of August 2015.
Kindly be advised that your payment profile held at the credit bureaus is an accurate reflection of the way in which you have conducted your account. This record will remain on your payment profile for 24 months from the date that the outstanding balance on your account was paid.
We trust that we have satisfactorily attended to your query and should you require any further assistance with this matter, kindly contact us directly on 021- *** or e-mail ***.
Kind regards,
Lynn