Overpriced, Over Promised and UNDER DELIVER all the way

Truworths Fashion Your online shopping experience is nothing short of SHOCKING AND PATHETIC. Placed an order on the 5th of June and still do not have all my items 10 days later! Your website says 5 - 7 days for delivery. Phoned the first time when a lady informed me that it is 5 to 7 working days ... ok ... I suppose I can let that slide. Then she says the last day you should have all your packages would be Wednesday the 14th of June to remain within their SLA to the public. Phoned today to find out where the rest of my order is, just to be told it's still in transit and they'll phone back. Surprise they didn't. I called again ... after a very unhelpful consultant refused to solve my query, I asked to speak to senior management... GET THIS MY FELLOW Truworths Fashion BUYERS, she says ... you'll get your package 5-7 DAYS AFTER THE COURIER HAS COLLECTED IT FROM THE STORE. I will only be receiving my package NEXT WEEK! This level of service delivery is nauseating! Your promise to the public is MISLEADING on your website and your staff are not on the same page. Is this how you treat customers? I'll rather take my money elsewhere and support retailers that actually know how to treat consumers.