1 reviews | Active since Jul 2016
OVER PRICED - Terrible quality
<p>I have been buying clothes from YDE for almost 5 years now, I don’t know why i continue to purchase from them as their clothes and accessories do not last and are way over priced - i bought a handbag from them and the trimmings are all coming lose, amongst many other garments i purchased from them, Sunday i purchased almost R2000.00 worth of clothing and accessories and obviously the R600.00 pants is poor quality and the seams are coming lose, i wore the pants for 1 hour and can never wear it again, everything in this shop is overpriced and a waste of my hard earned cash -maybe if the quality matched the price i wouldn’t be writing here today, DO NOT WASTE YOUR money buying from this group ...</p>
Thank you for your feedback.
We acknowledge that your post refers to YDE and therefore escalated your concerns to the relevant department.
YDE aims to provide high quality fashionable merchandise that meets and exceeds the high standard that they set. Whilst the necessary measures are taken to try and ensure that all merchandise meet this standard they acknowledge that quality inconsistencies may occur.
Therefore when merchandise presents with a potential quality issue, it may be returned within a six months from the date of purchase, provided that valid proof of purchase is presented.
Following your recent telephonic conversation with one of their consultants we can verify that you were informed of this and will be returning the items to your closest YDE store.
Should you have any further feedback or concerns, please feel free to contact YDE on 021- ********** or via e-mail at **********
Kind regards,
Truworths Online Team
Thank you for your feedback.
We acknowledge that your post refers to YDE and therefore escalated your concerns to the relevant department.
YDE aims to provide high quality fashionable merchandise that meets and exceeds the high standard that they set. Whilst the necessary measures are taken to try and ensure that all merchandise meet this standard they acknowledge that quality inconsistencies may occur.
Therefore when merchandise presents with a potential quality issue, it may be returned within a six months from the date of purchase, provided that valid proof of purchase is presented.
Following your recent telephonic conversation with one of their consultants we can verify that you were informed of this and will be returning the items to your closest YDE store.
Should you have any further feedback or concerns, please feel free to contact YDE on 021- ********** or via e-mail at **********
Kind regards,
Truworths Online Team