MN
Mayenziwe N
1 reviews | Active since Mar 2014
17 Apr 2015, 17:27
Over charges
On the 16.04.15 I payed R110 and the balance that appeared was R544. I then went and bought for R737 on the 17.04.15 according to my calculations I should have R1281 as a balance but when I check the slip it says R1695. Please tell me where is the R414 coming from?
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Truworths's replyOfficial
24 Apr 2015, 08:26Hello mayenzy,
Thank you for your post.
We have investigated your concerns raised and found that an order was placed for a pair of sneakers on 13 April of which the total amount including the delivery fee came to the amount mentioned in your post.
We confirm that we have been in contact with you regarding this matter and are pleased that we were able satisfactorily address your concerns.
Should you have any further enquiries, please do not hesitate to contact us on 021- *** or via email on ***
Pleasant day
Lynn
Thank you for your post.
We have investigated your concerns raised and found that an order was placed for a pair of sneakers on 13 April of which the total amount including the delivery fee came to the amount mentioned in your post.
We confirm that we have been in contact with you regarding this matter and are pleased that we were able satisfactorily address your concerns.
Should you have any further enquiries, please do not hesitate to contact us on 021- *** or via email on ***
Pleasant day
Lynn
Best regards,
Truworths's reply24 Apr 2015, 08:26
Official
Hello mayenzy,
Thank you for your post.
We have investigated your concerns raised and found that an order was placed for a pair of sneakers on 13 April of which the total amount including the delivery fee came to the amount mentioned in your post.
We confirm that we have been in contact with you regarding this matter and are pleased that we were able satisfactorily address your concerns.
Should you have any further enquiries, please do not hesitate to contact us on 021- *** or via email on ***
Pleasant day
Lynn
Thank you for your post.
We have investigated your concerns raised and found that an order was placed for a pair of sneakers on 13 April of which the total amount including the delivery fee came to the amount mentioned in your post.
We confirm that we have been in contact with you regarding this matter and are pleased that we were able satisfactorily address your concerns.
Should you have any further enquiries, please do not hesitate to contact us on 021- *** or via email on ***
Pleasant day
Lynn
Best regards,