MS
Mateba S

1 reviews | Active since Jun 2017

30 Aug 2021, 13:29

outstanding service

I had a terrible ordeal with truworths hazyview and was at the edge of closing my account, I was retained by the truworths at emnotweini, they managed to assist me with a query i had in which the hazyview branch couldn't assist with. they went over and above their scope in resolving my problem and they ensured i left the store a happy men. the service at the emnotweni truworths is truly and realy amazing, big ups to the manager,she personally made phone calls to the Johannesburg branch to get my customer receipt in order to do the return of purchase. i am truly grateful.

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Replies (1)
Truworths
Truworths's reply30 Aug 2021, 15:26
Official
Thank you for your post.

At Truworths, we pride ourselves on excellence and delivering customer service of international standards and it is always heart-warming to be able to pass the compliment back to the deserving recipients. 

We will be sure to let the deserving recipients that they met and exceeded your expectations, by facilitating an effortless and unforgettable shopping experience.

On behalf of Truworths, we would like to thank you for your valued support and look forward to having you as a customer for many years to come. 

Kind regards,

Truworths Online Team