TM
Treasure M
1 reviews | Active since Jul 2021
14 Feb 2023, 13:44
Order number o***
Still waiting for a package that I order on 30th Jan which the estimated time for delivery was 2 to 7 working days, its now 11 days still waiting. I called their call center on the 13th of Feb was assured my package will be delivered no later than yesterday yet I am still waiting.
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Truworths's replyOfficial
27 Feb 2023, 17:04Dear Matlala,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Truworths's reply27 Feb 2023, 17:04
Official
Dear Matlala,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Truworths Customer Service