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wiandri G
1 reviews | Active since Sept 2015
01 Feb 2016, 07:26
Opening of accounts
Hello Peter<br> I just want to start to thank you for the response of last time you were very helpful.<br> Now here is the problem this issue is still not sorted head offices phoned me in the period of my last complaint and told me I should try opening an a account in December so I left it for a longer period and tried again this morning via mobile and yet again they do not want to help me with opening of an account this is starting to annoy me great! I want to know what are they going to do to help me with opening of this account.<br> PLEASE NOTE THIS IS THE 2ND request!!!!!<br> I need someone to phone me immediately.<br> This is very unprofessional of Truworths!!!<br> <br>
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Truworths's replyOfficial
03 Feb 2016, 17:19Hello wiandri,
Thank you for your post.
We have reviewed your Truworths account applications and established that subsequent to your unsuccessful application in September 2015, you have app**** for an account in October and December 2015 as well as recently on 01 February 2016.
Kindly note, you may only re-apply for an account after three months from the date your last application.
Whilst we regret that we were unable to reach you on the number provided in your post, we trust that we were able to clarify your concerns. We kindly urge you to contact us on *** or via email on ***, should you have any further enquiries.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your Truworths account applications and established that subsequent to your unsuccessful application in September 2015, you have app**** for an account in October and December 2015 as well as recently on 01 February 2016.
Kindly note, you may only re-apply for an account after three months from the date your last application.
Whilst we regret that we were unable to reach you on the number provided in your post, we trust that we were able to clarify your concerns. We kindly urge you to contact us on *** or via email on ***, should you have any further enquiries.
Kind regards,
Lynn
Truworths's reply03 Feb 2016, 17:19
Official
Hello wiandri,
Thank you for your post.
We have reviewed your Truworths account applications and established that subsequent to your unsuccessful application in September 2015, you have app**** for an account in October and December 2015 as well as recently on 01 February 2016.
Kindly note, you may only re-apply for an account after three months from the date your last application.
Whilst we regret that we were unable to reach you on the number provided in your post, we trust that we were able to clarify your concerns. We kindly urge you to contact us on *** or via email on ***, should you have any further enquiries.
Kind regards,
Lynn
Thank you for your post.
We have reviewed your Truworths account applications and established that subsequent to your unsuccessful application in September 2015, you have app**** for an account in October and December 2015 as well as recently on 01 February 2016.
Kindly note, you may only re-apply for an account after three months from the date your last application.
Whilst we regret that we were unable to reach you on the number provided in your post, we trust that we were able to clarify your concerns. We kindly urge you to contact us on *** or via email on ***, should you have any further enquiries.
Kind regards,
Lynn