1 reviews | Active since Jul 2016
opened account in October 2016 and still no card
<p>i have opened an account in October 2016 and still in June 2017 i havent received a store card and everytime at the store when i ask the sales consultanats they tell me they have done a lost and ****** card and i should receive another but nothing yet</p>
Thank you for your post.
We have reviewed our records and can verify that between October 2016 and May 2017 three Truworths charge cards were issued to you.
We can confirm that your residential address has been amended following your telephonic discussion with one of our consultants on 29 May 2017.A new charge card was issued to you on the same day.
We trust that we have been able to successfully resolve this matter for you and will remain in contact to ensure that your new issued charge card has been received.
Kind regards,
Truworths Online Team
Thank you for your post.
We have reviewed our records and can verify that between October 2016 and May 2017 three Truworths charge cards were issued to you.
We can confirm that your residential address has been amended following your telephonic discussion with one of our consultants on 29 May 2017.A new charge card was issued to you on the same day.
We trust that we have been able to successfully resolve this matter for you and will remain in contact to ensure that your new issued charge card has been received.
Kind regards,
Truworths Online Team