Önline ****

I have purchased my items online on the 26 November 2020, with the total of 8 items bear in mind that all my 8 items that i had chosen were all in stock, and i have paid for them immediately. To my surprise today i recieved an SMS and an email informing me that one of my item is "no longer available", how is that possible, can someone give me an explanation here, after 2 two days, so is making payment not guarantee, how do you say on online you have stock and after payment there is no longer stock? is Truworths perherbs running a tuck shop or what? as i have seen that some items i wanted were marked öut of stock"check the store. So for some unknown reason this specific item its not on stock, what is puzzling me to me is that the same item that is being cancelled on my order right at 3:15 28 November 2020, the same item is still in stock, so that means some one will order pay for it and then be told its not on stock. this horrible experience as i fisrt time online shopper, i did this for convience and to avoid going to brances, but then im treated like this, with no explanation but a lousy "we are sorry for the incovienence caused.