Online order for baby clothes not delivered...two weeks later - Truworths online - BAD

Ordered an outfit for my 11 month old baby in November. Was so excited... It hasnt arrived - two weeks later and still no solid answer on when i will get what i paid for. I will never ever shop at truworths again. It was my first time shopping at Truworths... i should have never tried them out. Horrible experience. They say they waiting for feedback from whomever technical as to what happened. I really dont care what happened i want what i paid for... NOW