ONLINE ERROR STILL PENDING

I KEEP TRYING TO PLACE AN ORDER ON THE WEBSITE BUT I RECEIVE AN ERROR MESSAGE THEN IT SAYS INTERNAL ERROR SERVER. 2 WEEKS AGO I HAD TO CALL IN AND THE ORDER HAD TO BE PLACED MANUALLY, LAST WEEK I SPOKE TO A GENTLEMEN WHO SAID THEY WOULD CHECK MY PROFILE AND PROVIDE FEEDBACK WITHIN 2 HOURS. NOBODY CAME BACK TO ME, THIS MORNING I TRIED TO PLACE AN ORDER THINKING IT WAS NOW FIXED. I'M RECEIVING THE SAME ERROR MESSAGE AGAIN. THIS IS HIGHLY FRUSTRATING AND I DO NOT HAVE THE TIME TO BE SITING ON THE PHONE PLACING THE ORDERS DOING OTHER PEOPLES JOB. THIS IS RIDICULOUS AND HIGHLY UNPROFESSIONAL ON YOUR SIDE. PLEASE EMPLOY COMPETENT IT PEOPLE TO RUN THIS SITE PROPERLY. BY THE TIME I GET TO PLACE THESE ORDERS, THE PRODUCTS WILL PROBABLY BE SOLD OUT