1 reviews | Active since Nov 2016

31 Jan 2017, 12:37

Ongoing spam is driving me CRAZY!

<p>Despite 'unsubscribing' dozens of times from the Truworths promotional/sales spam they keep sending me emails. I've complained to customer service (hah! that's a laugh) and any other Truworths dept I can access by email - and they promise it will stop, but it doesn't.</p> <p>What part of UNSUBSCRIBE is not clear?????????????????????</p>

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Replies (1)
Truworths
Truworths's reply03 Feb 2017, 16:37
Official

Thank you for your post.

We acknowledge your frustration regarding this matter and wish to apologise for any upset as it was certainly not our intention.

Following our telephonic conversation we confirm that your email address was unsubscribed for all further marketing communication and your concerns were raised with the relevant department.

We confirm that as you have informed us that you do not wish to receive any further communication, your email address has been removed from our database, and you should no longer receive any further communication of this nature.

Please once again accept our sincerest apologies for any inconvenience caused.

Should you have any further enquiries, please do not hesitate to contact us on *** or via email on ***.

Kind regards,

Truworths Online Team