CN
Colleen N
1 reviews | Active since May 2013
20 May 2021, 04:12
Olivia Tsoai, Truworths, Secunda Mall
I was assisted by admin manager Olivia Tsoai when the customer service queue was extremely long and I needed a copy of receipt that my son had misplaced. She had to go through stacks of receipts but was so calm and reassuring and eventually found it. I was so impressed...what a great individual and in my opinion a valuable asset to Truworths Secunda Mall.
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Truworths's replyOfficial
21 May 2021, 08:20Thank you for your compliment!
We appreciate you taking the time to let us know about your experience. At Truworths, we always strive to provide our valued customers with a constant international customer service excellence standard.
We are pleased to hear that one of our staff was able to exceed your expectations and would like to thank you for your support.
We look forward to having you as a customer for years to come.
Yours in fashion,
Yours in fashion,
Truworths Online Team
Truworths's reply21 May 2021, 08:20
Official
Thank you for your compliment!
We appreciate you taking the time to let us know about your experience. At Truworths, we always strive to provide our valued customers with a constant international customer service excellence standard.
We are pleased to hear that one of our staff was able to exceed your expectations and would like to thank you for your support.
We look forward to having you as a customer for years to come.
Yours in fashion,
Yours in fashion,
Truworths Online Team