GJ
Gawie J
1 reviews | Active since Nov 2013
07 Mar 2023, 18:08
Not who you are looking for , but harassed.
I am being harrassed by the debt collection department. I have never had an account , but have to tolerate this. Someone elses account get send to me.. i get calls,smss etc.. I am sure this is breaking Popia legislation. I have asked several times to be removed from your database to no avail. Please stop your communication.
Helpful (0)
Replies (4)0
Replies (4)
Truworths's replyOfficial
08 Mar 2023, 08:50 Dear Gawie, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's reply08 Mar 2023, 08:50
Official
Dear Gawie, Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
Tania Truworths Customer Service
Truworths's replyOfficial
08 Mar 2023, 16:10Hi Gawie,
We understand your frustration caused, however require more information from you in order to resolve your query.
We require the name of the debt collectors and a reference number they referring to in order for us to investigate.
Regards
Tania Truworths Customer Service
We understand your frustration caused, however require more information from you in order to resolve your query.
We require the name of the debt collectors and a reference number they referring to in order for us to investigate.
Regards
Tania Truworths Customer Service
Truworths's reply08 Mar 2023, 16:10
Official
Hi Gawie,
We understand your frustration caused, however require more information from you in order to resolve your query.
We require the name of the debt collectors and a reference number they referring to in order for us to investigate.
Regards
Tania Truworths Customer Service
We understand your frustration caused, however require more information from you in order to resolve your query.
We require the name of the debt collectors and a reference number they referring to in order for us to investigate.
Regards
Tania Truworths Customer Service
Truworths's replyOfficial
09 Mar 2023, 10:04Hi Gawie,
We understand your frustration and thank you for providing us with the information.
Regards
Tania Truworths Customer Service
We understand your frustration and thank you for providing us with the information.
Regards
Tania Truworths Customer Service
Truworths's reply09 Mar 2023, 10:04
Official
Hi Gawie,
We understand your frustration and thank you for providing us with the information.
Regards
Tania Truworths Customer Service
We understand your frustration and thank you for providing us with the information.
Regards
Tania Truworths Customer Service
GJ
Gawie J's updateReviewer Update
20 Apr 2023, 10:06I am still getting reminders to pay my account for Ms Masem..... I have asked Many times. please remove me from your database.. I am not the one owing you money..
GJ
Gawie J's update20 Apr 2023, 10:06
Reviewer Update
I am still getting reminders to pay my account for Ms Masem..... I have asked Many times. please remove me from your database.. I am not the one owing you money..