NOT VERY HAPPY

So I order sneakers from Truworths which ARRIVED HERE WITH A BROKEN BOX which is ridiculous, if I WERE TO RETURN THE SHOES IF IT DOES NOT FIT MY DAUGHTER DO I RETURN IT IN THIS STATE THAT THE BOX IS IN ? LOOKS LIKE IT WAS JUST THROWN IN AND THE BOX IS FALLING APART OPENED THE PACKAGE AND THE BOX WAS EMPTY SHOES WERE IN THE PACKET?????DO WE DELIVER STUFF LIKE THIS TO THE CUSTOMER WITH A BOX WHICH IS NOT IN TACT?