SR
Shogun R

1 reviews | Active since Aug 2015

02 Oct 2015, 14:07

Not taking name of Bureau

I paid my account on the 24/07/2015 and was advised that it will be taken off from Bureau and then after they did not i logged a case on Hellopeter and the called to say they will remove till date i have checked on the experian and still see that i am still reflecting on. i need someone to do they job and take my name off like when they need the money it was paid to them.

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Replies (1)
Truworths
Truworths's reply06 Oct 2015, 15:27
Official
Hello Nathan2015,

Thank you for your post.

Following your previous post on 22 August 2015, we can confirm that a paid up letter was emailed to you on 06 August 2015, and a further instruction was sent to all credit bureaus to update your Truworths payment profile to reflect a paid-up status.

Should any other information be listed with the credit bureaus kindly email proof of this to *** in order for our Legal Department to investigate this matter for you.

Kind regards,

Lynn