kC
kele C
1 reviews | Active since Oct 2018
05 May 2020, 11:07
not happy at all
I bought things online and waited for the delivery, instead of me getting my things i get a message that they have run out of stock, only to find out when i go back online that the prices have gone up, so my order was cancelled because they could not honour the price I ordered the products with so they had to cancel my order.
Then they increase my credit, send me a message that i can go shopping.... i say yay winter... i get to the shop and they have taken the credit away for absolutely no reason.
and no one is able to explain why is all this happening. I am truly disappointed.
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Replies (1)Truworths's replyOfficial
10 Jul 2020, 09:00We acknowledge receipt of your review and appreciate you getting in touch with us.
We investigated your concerns raised and can confirm that this matter has been resolved.
Kind regards,
Truworths Online Team
Truworths's reply10 Jul 2020, 09:00
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We investigated your concerns raised and can confirm that this matter has been resolved.
Kind regards,
Truworths Online Team
