Not happy at all

<p>Dear Truwworths,</p> <p>I am utterly disgusted in your service since i am a loyal customer. </p> <p>Firstly, i do understand i am outside of the 30 day period to return goods, however i am a week late only. I purchased a cardigan from Truworths Man, this was purchased as a gift for a friend. However, i purchased it earlier reason being it was around a time i was in your shop and i liked it for the gift. Looking at the size it really looked like it would fit and i purchased it. However, i gave the gift two weeks ago and it was returned to me since it was too small. Reason why i couldnt bring it back in time was due to the fact that i was bed ridden for a week. When i returned the cardigan your employee was unfriendly and not even willing to hear my side of things.</p> <p>You guys left me so dissapointed and now a few hundred rands poorer. You guys are *****ing hard earn cash by doing this to me. I want you guys to remember i am a consumer and i have rights. In terms off section 56 of the Consumer Protection Act, i should be entitled to claim my money for the goods since it was not to my satisfaction.</p> <p>I do not want to take any legal steps but if this is the route i have to take, i have no choice but to do it.</p> <p>Please could you help me sort this out, it will be much appreciated.</p>