NO to service fees.

Item: Truworths
Rating: 1
Author: GARY H

I cant believe that Truworths can just add a service fee (R35.00)onto their account. are they so much in the s--t that they must now try and make money from their customers. Well this is one customer who will be closing the account with them. I want my R35.00 back.

Helpful (0)

Replies (2)

Truworths's replyOfficial

29 Aug 2019, 09:55

We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Truworths Online Team

Truworths's reply29 Aug 2019, 09:55

Official

Truworths's replyOfficial

04 Sept 2019, 08:08

Thank you for your post and allowing us the opportunity to respond.

We acknowledge your frustration in this regard and have conducted an investigation into the concerns raised in your post.

We confirm that our consultant has contacted you to clarify your concerns and has resolved this matter for you.

Please feel free to contact us directly on *** or via email to *** should you have any further inquiries, comments or suggestions.

Kind regards,

Truworths Online Team

Truworths's reply04 Sept 2019, 08:08

Official