1 reviews | Active since Mar 2015
:( NO SERVICE
<p>I am a very good client of Truworths. </p> <p>I am a little dissapointed. I bought a very nice bag at the Canalwalk branch a while ago.</p> <p>I have alot of bags so I dont use it alot. Now the zipper is not working properly.</p> <p>It doesnt close. I put a query on there page on the internet and it has been days and nobody called me.</p> <p>So dissapointed.</p>
Thank you to the manager of Truworths who help me.
Appreciate the effort
Thank you to the manager of Truworths who help me.
Appreciate the effort
Thank you for your post and allowing us the opportunity to respond.
At Truworths, providing our customers with the highest quality merchandise is of fundamental importance to us. Our returns policy allows for any defective merchandise to be returned to our stores within 6 months from the date of purchase, provided that valid proof of purchase is presented.
Following your telephonic conversation with our consultant, we confirm that you were informed of this and kindly request that you return the item to store at your earliest convenience for the Store Manager to further assist you in this regard.
Please feel free to contact us via email on *** should you have any further inquiries.
Kindest regards,
Truworths Online Team
Thank you for your post and allowing us the opportunity to respond.
At Truworths, providing our customers with the highest quality merchandise is of fundamental importance to us. Our returns policy allows for any defective merchandise to be returned to our stores within 6 months from the date of purchase, provided that valid proof of purchase is presented.
Following your telephonic conversation with our consultant, we confirm that you were informed of this and kindly request that you return the item to store at your earliest convenience for the Store Manager to further assist you in this regard.
Please feel free to contact us via email on *** should you have any further inquiries.
Kindest regards,
Truworths Online Team