JD
J D

1 reviews | Active since Oct 2014

15 Jun 2023, 13:55

No service

Service is very poor. Have tills available and people standing around. They say they not going to help at that till, I have to go stand in another line. With this service I decided to close my years long account as this was not the first time I received very poor service. When I asked to close my account they send me to another person where I had to wait and wait and then that person send me to another store to close the account there

0
Replies (1)
Truworths
Truworths's reply15 Jun 2023, 17:44
Official
Dear Dique,, Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
 

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
 

Regards
 

TaniaTruworths Customer Service