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Stephanie S
1 reviews | Active since Nov 2012
09 Feb 2016, 11:09
No Paid up Letter Received for more than 4 weeks
So Truworths decides to hand over my account to MDS thus making my life difficult in trying to pay this darn account! Anyway with much irritating effort I mange to contact this MDS people and pay up my debt with you people. Now after begging for 4 weeks to these people I Still havent received my bloodly paid up letter!!! I don't care if you handed me over, I didn't ask for that, now I don't care where you get a paid up letter from but I WANT IT DONE TODAY and UPDATE on the credit bereau!!!!! Sick and tired of this dumb system you people have . Send my darn paid up letter to me on [Email Removed]
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Truworths's replyOfficial
11 Feb 2016, 16:11Hello stephaniesa001,
Thank you for your post and for affording us the opportunity to attend to your query.
We acknowledge your frustration and wish to apologize for your experience in this regard.
Our records indicate that your account was indeed handed over to Munnik Basson Da Gama (MBD). We therefore liaised with them and following our telephonic conversation, you confirmed receipt of the requested letter.
We trust that we have adequately responded to your query.
Kind regards,
Lynn
Thank you for your post and for affording us the opportunity to attend to your query.
We acknowledge your frustration and wish to apologize for your experience in this regard.
Our records indicate that your account was indeed handed over to Munnik Basson Da Gama (MBD). We therefore liaised with them and following our telephonic conversation, you confirmed receipt of the requested letter.
We trust that we have adequately responded to your query.
Kind regards,
Lynn
Truworths's reply11 Feb 2016, 16:11
Official
Hello stephaniesa001,
Thank you for your post and for affording us the opportunity to attend to your query.
We acknowledge your frustration and wish to apologize for your experience in this regard.
Our records indicate that your account was indeed handed over to Munnik Basson Da Gama (MBD). We therefore liaised with them and following our telephonic conversation, you confirmed receipt of the requested letter.
We trust that we have adequately responded to your query.
Kind regards,
Lynn
Thank you for your post and for affording us the opportunity to attend to your query.
We acknowledge your frustration and wish to apologize for your experience in this regard.
Our records indicate that your account was indeed handed over to Munnik Basson Da Gama (MBD). We therefore liaised with them and following our telephonic conversation, you confirmed receipt of the requested letter.
We trust that we have adequately responded to your query.
Kind regards,
Lynn