NO LOYALTY FROM STAFF AT TRUWORTHS

i Bought shirts (very Expensive) for my husband, landed up in hospital. by the time i tried to just swop them for bigger shirts. it was just a Hard no, not how can we help you, not lets see if there is still stock, absolutely no help or support. Being a Loyal account holder, and paying extra every month, i never missed a payment, and I always pay my account of much earlier. But no, Trustworths is not at all about helping the client. Being loyal to them does not mean anything. i was so cross, i threw the shirts in the shop and left, THAT I AM NOT PROUD OF, But i couldn't believe they didn't even try to help, go look if there is still shirts on the shelf. it was just a hard no. i am finishing my final installments and closing my accounts. So please, don't end up on your deathbed and expect any mercy from them. its a HARD NO