No delivery of goods

Item: Truworths
Rating: 1
Author: itumeleng M

I placed an order online on the 18th and to date I still have received my parcel! I'm being told stories by Truworths! Terrible service .....

Helpful (0)

Replies (2)

Truworths's replyOfficial

29 Oct 2019, 16:41

We acknowledge receipt of your review and appreciate you getting in touch with us.

We will investigate your concerns raised and will provide you with feedback soon.

Kind regards,

Truworths Online Team

Truworths's reply29 Oct 2019, 16:41

Official

Truworths's replyOfficial

20 Nov 2019, 16:44

Thank you for your post.

Upon receipt of your post, we escalated your concerns raised to the relevant department.

We were advised that your order has been delivered. We tried contacting you to convey our sincerest apologies but have been regrettably unsuccessful in our attempt.

We regret any frustration and inconveniences caused as a result of this matter and once again we sincerely apologise for your experience.

We encourage you to contact us directly on *** or via email on ***should you have any further comments or suggestions.

Kind regards,

Truworths Online Team

Truworths's reply20 Nov 2019, 16:44