NO CUSTOMER SERVICE

I AM EXTREMELY DISSAPPOINTED IN THE SERVICE RECEIVED TRYING TO RESOLVE YOUR ACCOUNT IS A NIGHTMARE- AN SMS WAS SEND TO MAKE PAYMENT WHICH I DID - AND NOW BEING TOLD I PAID IN THE INCORRECT ACCOUNT I RECEIVED CALLS AND THIS IS JUST DROPPED IN MY EAR SOO MANY CALLS ----SOOOOO MANY SMS'S AND THEN BEING TOLD YOUR ACCOUNT IS HANDED OVER SINCE MARCH IM TRYING TO RESOLVE THIS NOTHING IS HAPPENING CAN I HAVE SOME SERVICE PLEASE