No cashiers available
<p>Dear Truworths</p> <p>I went to your Paarl Mall branch just after 13:00 today to pay my account. No cashiers available to help. None.</p> <p>Please don't sms, mail or contact me about an account in arrears.</p>
Thank you for your post.
We were concerned to read of your experience and immediately contacted the relevant Store Manager regarding this matter.
We were informed that the manager is aware that there were no cashiers at the cash desk for a certain period, on the day, as the store was not busy and the cashiers were assigned to assist on the shop floor. The manager was however standing at the cash desk and called the cashiers when a customer came to make a purchase or payment.
The manager has made attempts to contact you in this regard but has unfortunately been unsuccessful in her attempts.
We have reviewed your account and regret that your required payment has not been received. Should you wish to make payment using an alternative method you are welcome to visit our website for further payment options >> https://www.truworths.co.za/payment-options.
We regret that we were unable to reach you in this regard and sincerely apologize for any inconvenience caused. Please feel free to contact us on *** or via email on ***.
Kindest regards,
Truworths Online Team
Thank you for your post.
We were concerned to read of your experience and immediately contacted the relevant Store Manager regarding this matter.
We were informed that the manager is aware that there were no cashiers at the cash desk for a certain period, on the day, as the store was not busy and the cashiers were assigned to assist on the shop floor. The manager was however standing at the cash desk and called the cashiers when a customer came to make a purchase or payment.
The manager has made attempts to contact you in this regard but has unfortunately been unsuccessful in her attempts.
We have reviewed your account and regret that your required payment has not been received. Should you wish to make payment using an alternative method you are welcome to visit our website for further payment options >> https://www.truworths.co.za/payment-options.
We regret that we were unable to reach you in this regard and sincerely apologize for any inconvenience caused. Please feel free to contact us on *** or via email on ***.
Kindest regards,
Truworths Online Team