kM
kaylene M
1 reviews | Active since Oct 2014
25 Sept 2019, 21:50
No cashier to assist customer
Went to truworths last month and was advised that the cashier who works in cosmetics is on lunch and there was nobody to assist me. In a massive chain store like this it seemed rather unprofessional to me. There were people there just nobody to assist me with a sale. This happened at the greenacres branch in PE
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Replies (2)
Truworths's replyOfficial
28 Sept 2019, 08:42We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply28 Sept 2019, 08:42
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
10 Oct 2019, 17:03Thank you for your post.
At Truworths, we strive to offer our customers service that consistently meets and exceeds our standards of excellence. Upon receipt of your post we escalated your concerns raised to the relevant Management to address.
We can confirm the relevant Area Manager has been in contact with you and are pleased to confirm that this matter has been resolved.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
At Truworths, we strive to offer our customers service that consistently meets and exceeds our standards of excellence. Upon receipt of your post we escalated your concerns raised to the relevant Management to address.
We can confirm the relevant Area Manager has been in contact with you and are pleased to confirm that this matter has been resolved.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
Truworths's reply10 Oct 2019, 17:03
Official
Thank you for your post.
At Truworths, we strive to offer our customers service that consistently meets and exceeds our standards of excellence. Upon receipt of your post we escalated your concerns raised to the relevant Management to address.
We can confirm the relevant Area Manager has been in contact with you and are pleased to confirm that this matter has been resolved.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team
At Truworths, we strive to offer our customers service that consistently meets and exceeds our standards of excellence. Upon receipt of your post we escalated your concerns raised to the relevant Management to address.
We can confirm the relevant Area Manager has been in contact with you and are pleased to confirm that this matter has been resolved.
We value your continued support. We encourage you to contact us on 021- *** or e-mail *** if you have any further queries or concerns, and we will gladly assist you. Kind regards,
Truworths Online Team