No call back. received
<p>I went to truworths nor gate last Saturday, I liked a boot there so I asked for my size.Was told they only both left feet...so I was told they can source it for me .Left all my details and account details. Tomorrow will be a week and no one has bothered to call me to let me know if the boot was found.</p> <p> </p>
Thank you for your post.
We sincerely apologize for your experience and immediately conducted an investigation into this matter.
We can confirm that our consultant has contacted you, to inform you of our findings during the investigation and has apologized for your experience. She has further sourced the requested item for you, which will be delivered to your preferred store within 3-5 working days.
We sincerely apologize once again in this regard and will stay in touch with you until your order has been delivered.
Kindest regards,
Truworths Online Team
Thank you for your post.
We sincerely apologize for your experience and immediately conducted an investigation into this matter.
We can confirm that our consultant has contacted you, to inform you of our findings during the investigation and has apologized for your experience. She has further sourced the requested item for you, which will be delivered to your preferred store within 3-5 working days.
We sincerely apologize once again in this regard and will stay in touch with you until your order has been delivered.
Kindest regards,
Truworths Online Team