TM
Teboho M
1 reviews | Active since May 2015
16 Jun 2015, 11:45
New account
Tried to apply for an account online ,it didn't even take more than 5 minutes and I received an SMS stating that my application was unsuccessful how is that possible I am not even a bad payer. Just a citizen trying to open accounts and build my credit record. How am I going to do that if my applications take less than 5 min to be declined . I am permanently employed and don't understand why I can't open accounts.
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Truworths's replyOfficial
22 Jun 2015, 09:02Hello tmo***engo,
Thank you for your post and affording us the opportunity to clarify your concerns.
We have liaised with our New Accounts Department regarding your concerns. They have confirmed that your application was declined as you did not meet all the criteria. Once an account application is declined the applicant required to wait a three month period before, re-applying for an account.
We confirm that we have contacted you and informed you of this, we wish to however encourage you once again to re-apply after the three month period.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post and affording us the opportunity to clarify your concerns.
We have liaised with our New Accounts Department regarding your concerns. They have confirmed that your application was declined as you did not meet all the criteria. Once an account application is declined the applicant required to wait a three month period before, re-applying for an account.
We confirm that we have contacted you and informed you of this, we wish to however encourage you once again to re-apply after the three month period.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Truworths's reply22 Jun 2015, 09:02
Official
Hello tmo***engo,
Thank you for your post and affording us the opportunity to clarify your concerns.
We have liaised with our New Accounts Department regarding your concerns. They have confirmed that your application was declined as you did not meet all the criteria. Once an account application is declined the applicant required to wait a three month period before, re-applying for an account.
We confirm that we have contacted you and informed you of this, we wish to however encourage you once again to re-apply after the three month period.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours in Fashion,
Lynn
Thank you for your post and affording us the opportunity to clarify your concerns.
We have liaised with our New Accounts Department regarding your concerns. They have confirmed that your application was declined as you did not meet all the criteria. Once an account application is declined the applicant required to wait a three month period before, re-applying for an account.
We confirm that we have contacted you and informed you of this, we wish to however encourage you once again to re-apply after the three month period.
Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***.
Yours in Fashion,
Lynn