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Vinolia N
1 reviews | Active since Oct 2016
11 Sept 2019, 08:49
New account
I app**** for credit on Friday no feedback til today
Helpful (0)
Replies (3)0
Replies (3)
Truworths's replyOfficial
11 Sept 2019, 08:54We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply11 Sept 2019, 08:54
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
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Vinolia N's updateReviewer Update
11 Sept 2019, 11:13Good day
Please get me a manager to contact me urgently, I received an sms that my account is approved for R4000. Now that get an sms stating that the app is declined, may you please ask someone who knows what they doing to attend to this I earn R27000 I don't big debts am paying credit score is great pls explain ASAP
Please get me a manager to contact me urgently, I received an sms that my account is approved for R4000. Now that get an sms stating that the app is declined, may you please ask someone who knows what they doing to attend to this I earn R27000 I don't big debts am paying credit score is great pls explain ASAP
VN
Vinolia N's update11 Sept 2019, 11:13
Reviewer Update
Good day
Please get me a manager to contact me urgently, I received an sms that my account is approved for R4000. Now that get an sms stating that the app is declined, may you please ask someone who knows what they doing to attend to this I earn R27000 I don't big debts am paying credit score is great pls explain ASAP
Please get me a manager to contact me urgently, I received an sms that my account is approved for R4000. Now that get an sms stating that the app is declined, may you please ask someone who knows what they doing to attend to this I earn R27000 I don't big debts am paying credit score is great pls explain ASAP
Truworths's replyOfficial
12 Sept 2019, 12:08Thank you for your post.
We value our customers and believe in fair treatment. However, we can confirm that your application was declined, and our new accounts department has been in contact with you to further assist.
Please be advised that our new accounts process, involves detail(s) confirmation. And you were unable to provide us with the required information, due to incorrect contact details provided on your application.
However, we are pleased to confirm that this matter has been resolved and you are welcome to visit your nearest Truworths store with your ID document to have your account activated.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
We value our customers and believe in fair treatment. However, we can confirm that your application was declined, and our new accounts department has been in contact with you to further assist.
Please be advised that our new accounts process, involves detail(s) confirmation. And you were unable to provide us with the required information, due to incorrect contact details provided on your application.
However, we are pleased to confirm that this matter has been resolved and you are welcome to visit your nearest Truworths store with your ID document to have your account activated.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
Truworths's reply12 Sept 2019, 12:08
Official
Thank you for your post.
We value our customers and believe in fair treatment. However, we can confirm that your application was declined, and our new accounts department has been in contact with you to further assist.
Please be advised that our new accounts process, involves detail(s) confirmation. And you were unable to provide us with the required information, due to incorrect contact details provided on your application.
However, we are pleased to confirm that this matter has been resolved and you are welcome to visit your nearest Truworths store with your ID document to have your account activated.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team
We value our customers and believe in fair treatment. However, we can confirm that your application was declined, and our new accounts department has been in contact with you to further assist.
Please be advised that our new accounts process, involves detail(s) confirmation. And you were unable to provide us with the required information, due to incorrect contact details provided on your application.
However, we are pleased to confirm that this matter has been resolved and you are welcome to visit your nearest Truworths store with your ID document to have your account activated.
We hope that we were able to adequately attend to this matter. Should you require any further assistance with any other matter of concern, please contact us directly on *** or via email on *** and we will gladly assist.
Kind regards,
Truworths Online Team