1 reviews | Active since Jul 2017

06 Jul 2017, 13:26

Never ending call centre calls

<p>Never ending phone calls from Truworths call centre. Upto 5 times daily. Have had to download app to block calls as it's become unbearable. Have tried to get through to the call centre and customer care centre to complain and make this stop. However, calls go unanswered. This is no way to treat potential customers.. I am very annoyed and put off.</p>

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Replies (1)
Truworths
Truworths's reply14 Jul 2017, 16:09
Official

Thank you for your post and bringing your concerns to our attention.

We have attempted to contact you telephonically to discuss your concerns, but were regretfully unsuccessful in our attempts. We have therefore sent to you an email in this regard.

We trust that we will be able to successfully resolve and clarify your concerns upon receipt of your reply.

We encourage you to contact us directly on *** or send an e-mail to *** if you have any further queries or concerns and we will gladly assist you.

Yours sincerely,

Truworths Online Team