1 reviews | Active since Jul 2016
Naartjie Store Supervisor from Hell
<p>Naartjie Pavilion: A woman called NONKU IS VERY RUDE AND HAS NO RESPECT FOR CUSTOMERS. Unfortunately its the second time being treated like trash by this woman. I complaint to truworths last year and they rewarded her with a SUPERVISOR POSITION and now she thinks she is untouchable, she is even rude to her collegues. She waltz and walks as if she owns the store and behaves as if she is doing customers a favour. Last year she was begging for forgiveness saying she needed this job badly yet her attitude has not improved instead even the TITLE has gone into her head.</p> <p> </p> <p>Gone are the days where we have to take **** from shop assistants especially black on black and other races are treated better. Gahhhh!!!! my money contributes to her salary too....Stupid Idiot</p>
Thank you for alerting us to your recent experience. As we endeavor to ensure that our customers are always provided with an effortless and pleasant shopping experience, we were concerned to hear of the recent incident with one of our stores.
We immediately escalated your complaint to the Area Manager of the store. We believe that she has contacted you and has taken the appropriate action to ensure that this level of service is not repeated.
We hope that we were able to effectively attend to your concerns raised and wish to once again apologize for any frustration or upset caused as a result of this matter.
We encourage you to please contact us on *** or send an e-mail to *** if you have any further queries.
Yours sincerely,
Truworths Online Team
Best regards,
Thank you for alerting us to your recent experience. As we endeavor to ensure that our customers are always provided with an effortless and pleasant shopping experience, we were concerned to hear of the recent incident with one of our stores.
We immediately escalated your complaint to the Area Manager of the store. We believe that she has contacted you and has taken the appropriate action to ensure that this level of service is not repeated.
We hope that we were able to effectively attend to your concerns raised and wish to once again apologize for any frustration or upset caused as a result of this matter.
We encourage you to please contact us on *** or send an e-mail to *** if you have any further queries.
Yours sincerely,
Truworths Online Team
Best regards,
