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russel N

1 reviews | Active since Aug 2017

19 Aug 2017, 19:26

my account not cleared

to whom it may concern I need clarity on something I paid my account last month and was given a clear up letter but to my surprise i am not yet cleared on ITC its been over a month and I need to buy a house u ppl a waiting my time what do I need to do to be cleared because I paid up my account pls submit my documents at trans union so they will clear me up

ASAP

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Replies (1)
Truworths
Truworths's reply31 Aug 2017, 12:08
Official

Thank you for your post and allowing us the opportunity to respond.

Kindly be advised that your payment profile held at the credit bureaus is an accurate reflection of the way in which you have conducted your account. This record will remain on your payment profile for 24 months from the date that the outstanding balance on your account was paid.

We trust that we have satisfactorily attended to your query and should you require any further assistance with this matter, kindly contact us directly on 021- *** or e-mail ***.

Kind regards,

Truworths Online Team