Misrepresented marketing & nuisance phone calls
<p>Have been receiving 3-4 phone calls from Truworths marketing ( ********** ) for several days now. When the call is unanswered a message is left indicating that your account is in arrears and that you should contact Truworths to make payment arrangements. When I contacted Truworths indicating that I do not have an account, it was explained to me that it is a marketing exercise. And although I requested that my number be delisted, I have again received a phone call. Where can I have Truworths reported for misinterpretation for marketing purposes and nuisance phone calls?</p>
Thank you for your post.
We acknowledge your frustration regarding the phone calls you have been receiving. We were unable to locate an account on our system that contains your details provided in this post.
We have therefore attempted to reach you on the land line number, but were regretfully unsuccessful in our attempts. We have subsequently sent you an email in this regard and will be able to further investigate your concerns raised upon receipt of your response.
We trust that this matter will be successfully resolve soonest.
Kind regards,
Truworths Online Team
Thank you for your post.
We acknowledge your frustration regarding the phone calls you have been receiving. We were unable to locate an account on our system that contains your details provided in this post.
We have therefore attempted to reach you on the land line number, but were regretfully unsuccessful in our attempts. We have subsequently sent you an email in this regard and will be able to further investigate your concerns raised upon receipt of your response.
We trust that this matter will be successfully resolve soonest.
Kind regards,
Truworths Online Team